It is Kudu Field Sales’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to www.kudufieldsales.co.za (hereinafter, “us”, “we”, or “[Your Website URL]”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.
1. Information We Collect
Our Website typically collects two types of information about you:
- Information that you provide that personally identifies you: If you engage with us by using our Website, contacting us, or participating in our surveys, competitions, or events, we collect your personally identifiable information (PII). The information we collect is detailed at the point of collection and may include your name, email address, phone number, and any other information you choose to provide to support the service or interaction.
- Information that does not personally identify you: We collect non-personally-identifying information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use our Website.
Collection and Use of Personal Information
We collect personal information from you when you provide it to us directly, and through your use of our website. This information may include:
- Information you provide to us when you use our website (e.g., your name, contact details, gender, product reviews, comments, and any information which you add to your account profile);
- Transaction and billing information, if you make any purchases from us or using our website (e.g., credit/debit card details and delivery information);
- Records of your interactions with us (e.g., if you contact our customer service team, interact with us on social media);
- Information you provide us when you participate in competitions or respond to surveys;
- Information collected automatically, using cookies and other tracking technologies (e.g., which pages you viewed and whether you clicked on a link in one of our email updates).
We use this information to operate, maintain, and provide to you the features and functionality of the Service, to communicate directly with you, such as to send you email messages, and to permit you to communicate with others on the Service or on social media, or invite others to join the Service. We may also send you Service-related emails or messages (e.g., account verification, change or updates to features of the Service, technical and security notices).
2. Legal Basis for Processing Personal Information (EU and South Africa)
If you are from the European Economic Area (EEA) or South Africa, our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it.
Kudu Field Sales may process your Personal Information because:
- We need to perform a contract with you;
- You have given us permission to do so;
- The processing is in our legitimate interests and it’s not overridden by your rights;
- To comply with the law.
3. Retention of Information
Kudu Field Sales will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Kudu Field Sales will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
4. Transfer of Information
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
If you are located outside South Africa and choose to provide information to us, please note that we transfer the data, including Personal Information, to South Africa and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Kudu Field Sales will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
5. Disclosure of Information
Kudu Field Sales may disclose your Personal Information in the good faith belief that such action is necessary to:
- To comply with a legal obligation;
- To protect and defend the rights or property of Kudu Field Sales;
- To prevent or investigate possible wrongdoing in connection with the Service;
- To protect the personal safety of users of the Service or the public;
- To protect against legal liability.
6. Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
7. Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Kudu Field Sales aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.
If you wish to be informed about what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or delete the information we have on you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Information.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where Kudu Field Sales relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
8. POPIA Compliance
For users residing in South Africa, the Protection of Personal Information Act (POPIA) provides you with rights similar to those under GDPR. Kudu Field Sales commits to comply with POPIA’s requirements to protect your personal data. You have the right to request access to the personal information we collect from you, seek correction, limitation of processing, or deletion of your information.
To exercise these rights, please contact us using the information provided in this policy. We will respond to your request in accordance with POPIA guidelines and within the timeframe required by law.
9. Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.